Welcome to SPM Managed Services Month
It’s time to shine a light on the true value of Managed Services for your SPM solution
We’re designating June 2025 as SPM Managed Services Month – and for good reason. Sales Performance Management (SPM) solutions are powerful platforms that help organisations align sales behaviour with business goals. But too often, the Managed Services that support these solutions are seen as little more than a necessary cost for keeping the lights on – just routine maintenance, bug fixes and basic helpdesk functions.
It’s time to challenge that view.
Yes, Managed Services keep your systems running. But that’s just the baseline.
At their best, SPM Managed Services can be an ongoing partnership that helps you extract more value from your investment. Rather than just reacting to issues, a trusted Managed Services provider can help you evolve your SPM environment to align with shifting business and market dynamics.
This includes:
- Understanding your full SPM architecture and how your teams use it
- Anticipating opportunities for optimisation and automation
- Planning enhancements that support sales strategy changes
- Ensuring changes are implemented in a controlled, stable, and scalable way
Not just a cost, a differentiating capability
We understand that Managed Services are often viewed through a cost lens – after all, it’s an ongoing expense that doesn’t always feel transformative on the surface. But the cheapest option can come at a hidden price: missed potential.
SPM is about performance. If your Managed Services partner isn’t helping you adapt, optimise, and grow, then you’re not getting the full return on your technology.
What to expect this June
This is the first of four blogs we’ll be publishing throughout June. Each blog will take a deeper look at how SPM Managed Services can become a source of strategic advantage rather than a static support contract.
We’ll explore some of the common myths about SPM Managed Services and take a look at why some organisations are disenchanted with Managed Services, because a traditional approach is not delivering the experience they want or need. We’ll share insider insights into key success factors and best practice within our own SPM Managed Services support team. And we’ll talk about some of the basic principles that underpin the best Managed Services relationships and outputs, including a long-term view that maximises your investment and minimises disruption from solution development.
Let’s rethink what SPM Managed Services can be
If you’re already using Managed Services for your SPM solution, or thinking about starting, we hope this Managed Services Month’s insights will help you ask better questions, spot more opportunities and make more effective decisions.
It’s taken us years to refine our SPM Managed Services into a truly successful model that brings value and enhanced potential to our clients, across a range of leading software solutions. We’re proud to share our experience-based insights and hope they will be thought-provoking and helpful.
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