Our Customers - Compincent

Our customers

During our many years in the industry and our deep experience in the SPM domain, we’ve had the privilege of working with many customers. From large enterprise organisations with tens of thousands of employees down to companies with just a handful of sales people, we’ve built solutions that load millions of rows of data a month or handle a small number of compensation plans.

Compensation is a critical strategic lever. Here are some of the ways we’ve helped our clients use it to improve their performance.

At a progressive utility company in the UK, we have helped optimise the compensation process and liberated team members to be able to focus on sales, increasing the revenue by over £50k a month.

At a leading European telecommunications provider, we have helped the support team reduce the number of tickets from over 60 per month down to single figures. We achieved this through route cause analysis, implementing communication best practice and adoption of a feature roadmap to support application usage.

We are really proud of our performance

Number of end users we are currently managing – 50,000 +

ICM Managed Services – 93% reduction in calls

ICM Managed Services – 100% SLA record

Projects delivery – 100% on time and on budget