Date: 29th November 2025
Maximise your SPM investment: why smart training is the key to success
You’ve made a significant investment in a Sales Performance Management (SPM) platform to drive sales behaviour and efficiency. But how well is it being used in practice? The technology may be working flawlessly, you’ve hit your deadlines and met your budgets… but there’s another critical factor factor: the competence and confidence of your people. It’s crucial at go-live, but it should also continue to be a priority throughout the lifecycle of your solution. As people leave and join the SPM team and the solution itself evolves, with additional technological development or changing business functionality, you need to actively maintain high skill levels.
The hidden cost of insufficient training
SPM solutions are powerful, complex tools. If the teams who administer, manage, and use them aren’t fully trained, not just on basic functions, but on the logic and strategy underpinning the solution, the value you gain from your investment diminishes.
We’ve spent years customising, deploying, and managing SPM solutions for diverse organisations. Through this experience, we’ve seen time and time again that the most sophisticated technology fails to deliver if the users aren’t properly on-boarded.
For every deployment we handle, we make training the client’s staff an integral part of the go-live and handover. It’s not just a desirable extra: it’s a key success factor.
The facts that support your training business case
Research shows that effective software education for users translates directly into better business performance:
- Productivity: organisations with heavy training investment achieve 24% higher profit margins, according to The American Society for Training and Development (ASTD)
- Efficiency: Investment in human capital and training can improve overall organisational performance and efficiency by up to 11% (Accenture).
- Retention: 94% of employees state they would stay longer at a company that invests in their learning and development (LinkedIn Workplace Learning Report)
Experience-based training pays dividends
Our training expertise comes from our hands-on deployment experience. We don’t deliver a course from a manual written by someone else. We build structured and comprehensive SPM training programmes specific to the software product, as we know it ourselves. We overlay bespoke training exercises for the customised solution that you’re operating, incorporating any unique or additional processes and functions that support your specific sales strategy.
We are now taking this specialised, experience-based training expertise and making it available to a wider business audience. If your existing SPM system, regardless of who deployed it, is underperforming because your team is struggling to fully utilise its capabilities, Compincent can help. We can help your sales comp team move beyond basic system usage to genuine strategic mastery.
We’ll be officially launching vendor-specific training in the coming months: here in the Knowledge Centre we’ll complement this by:
- Sharing insights into common training pitfalls in SPM deployments.
- Providing tips on how to build confidence and competence among administrators and sales managers.
- Exploring best practice for measuring the true ROI of your SPM training initiatives
- Discussing core principles developed by our deployment experts, grounded in deep technical and market knowledge
If you’re looking to maximise the return on your existing technology investment, we hope our experience-based insights will be thought-provoking and helpful. Watch this space for launch details and supporting content – we’ll flag our upcoming blogs via LinkedIn.